'Integrating social, environmental and ethical concerns into the business decision-making process is a challenging task and in issuing their first ever Corporate Responsibility Report in March 2003, Eagle Star has started on this journey. As one of the very first corporate responsibility reports in Ireland, this document is warmly welcomed. I congratulate the company not only in committing to the Business in the Community Ireland Company Measurement & Reporting Initiative but in showing true leadership and taking the major leap forward of formally communicating their practices in the areas of the workplace, marketplace, community and environment and publishing this report.'

Tina Roche, Chief Executive, BITC.