EAGLE STAR LIFE believes that an important part of corporate responsibility is understanding the relationship between a company's interests and those of society and taking corresponding actions.

Our customers entrust Eagle Star with their longest term and most important financial planning, in particular pensions and financial protection for themselves and their family. This is an important responsibility of which all of us at Eagle Star are very aware. Beyond this, we have always been aware of wider responsibilities as an employer and as a citizen of the communities in which we operate. We are striving to improve how we manage these responsibilities. The first step in this process has been the measurement of our impact as a company under the headings of Workplace, Marketplace, Community and Environment and the production of this report, which will help us to advance our efforts in corporate citizenship.

This report is significant, in that it is the first Corporate Responsibility report from our company and in fact, one of the first in Ireland. This report is not put forward as a destination but rather another step on a journey in the right direction.

Managing Director

March 2003