The Future

Having obtained top level commitment to integrate Corporate Responsibility in Eagle Star Life, we have now collated companywide information about our current practices under the headings Workplace, Marketplace, Community and Environment. We plan to communicate our commitment and progress in these areas throughout the organisation and to the general public through our website. While we are pleased at our progress in collating the data and other material pertaining to our social and environmental performance indicated in this report, we know we have more to do. Our objectives set for the next twelve months will support us firmly in this regard.

Over the coming year senior management will drive this initiative through the organisation by making CR part of their business objectives. This will involve developing a standard reporting mechanism with performance indicators under each of the headings: Workplace, Marketplace, Community and Environment. We will regularly review and update this report with a view to improving our Corporate Responsibility strategy.

A senior company representative, Helen McIver, Marketing Manager has taken on the additional responsibility of co-ordinating Corporate Responsibility within Eagle Star.

Already since we have started the process of measuring our impact as a company and producing this report, awareness has been raised in key areas of the organisation. It has focused us on the start of a process we hope to continue and to build on for the future.

We would very much welcome your feedback on this report. Feedback forms are available from Joanne Doran, joanne.doran@zurich.ie or you can contact us at 01 283 1301.