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Privacy policy

Last updated: 2nd March 2009

Data Protection

Zurich Life Assurance plc ('Zurich Life') fully respects your right to privacy, and will not collect any personal information on this website without your clear permission. Any personal information volunteered will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Act, 1988 & (Amendment) Act 2003.

We have numerous internal procedures as well as computer interfaced protective barriers to keep the information we have on clients as safe and secure as we possibly can. We cannot, however, guarantee the privacy or confidentiality of any information, whether or not relating to the User, passing over the Internet via non-secured email.

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Collection of Personal Information

Zurich Life will only ask for personal information that is relevant in order to answer a specific query or process a specific task (e.g. your name, address, email etc). This gathering of information is consistent with our offline work practices. We do not forward information about you to any third party outside our parent group, except as required by law. We utilise top quality technologies and tried and tested procedures to control access to the personal information we collect.

As you browse this website, we will monitor what pages you visit in order to give us aggregate statistics about visitors to our site and their preferences. No information is collected that could be used by us to identify individual users on the public part of the website.

If you are signing into the 'Secure Login' area of the website, you are required to input a personalised Username, Password and PIN. With this information, we do identify your activity in the secure area but, again, we only use this information to give us aggregate statistics.

Zurich Life currently uses 128 bit Secure Sockets Layer (SSL) encryption to secure data transmission on our secure site. We strive to protect all confidential information transmitted to and from our site and we regularly review developments in security and encryption technologies.

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Use of 'Cookies'

If you enter the 'Secure Login' area of the website, please note that we use the Secure Sockets Layer (SSL) protocol in this section. SSL ensures that data travelling between your system and the Zurich Life web server cannot be read or altered by other computers on the Internet.

To manage our secure communications, you must accept our session cookie on your system. This cookie tells your system that you are communicating securely with Zurich Life. If we did not use this cookie, you would have to login every time you requested any information from our site.

Zurich Life uses this cookie solely to manage our communications with you. The cookie is deleted from your system when you end your session with us.

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Use of 'Web Beacons'

Zurich Life does not use electronic images known as Web beacons - sometimes called single-pixel gifs - on our web site or any e-mails.

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Changes to this statement

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

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Contact Information

Zurich Life welcomes your comments regarding this privacy statement. If you believe that Zurich Life has not adhered to this privacy statement, please contact us via e-mail or via postal mail at the address provided below, and we will endeavour to promptly determine and remedy the problem.

I.T. Security Officer
Zurich Life Assurance plc
Zurich House
Frascati Road
Blackrock
Co Dublin

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