Cookie policy

What are cookies and why do we use them?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse our site, you are agreeing to our use of cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Zurich Ireland (Zurich Insurance plc and Zurich Life Assurance plc) uses cookies for the purpose of storing and retrieving session information in our on-line systems, and for analysing traffic on our websites.

Types of Cookies

There are four types of cookies used on the Zurich Ireland websites:

1. Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features. These cookies are deleted when you close your browser. They include, for example, cookies that enable you to log into secure areas of our site.

2. Performance or Analytical Cookies
These cookies collect information about how visitors use a Zurich Ireland website. For example, Zurich Ireland uses Google Analytics to track anonymized usage statistics for the site. This data is used to analyse how frequently people visit the site, how the website is found and which pages are most frequently viewed. These cookies don't collect information that identifies a visitor. This information is combined with data from thousands of other users to create an overall view of website use, and is never identified individually or personally. These cookies are only used to identify ways to improve the website.

To opt out of being tracked by Google Analytics across all websites please visit: http://tools.google.com/dlpage/gaoptout.

For more information about Google Analytics, and the cookies it sets, please visit: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

3. Functionality Cookies
These cookies allow us to recognise you and remember choices you make (such as choice of language or mobile device preferences) when you return to our website.

4. Advertising / Third Party Cookies
To measure the effectiveness of our online advertising campaigns we use cookies set by third parties. For example, for measuring how many unique browsers have seen a particular advertisement and how many of those subsequently visit our website. The data these third parties collect using cookies does not identify individual users. Each have their own privacy policy which will tell you how they use cookies and data tags.


Domain Cookie Name Cookie Type Purpose Expires More Information
Zurich.ie ASPSESSIONIDCUBBBSQR Strictly Necessary Session tracking - enables our web server to allow users to move around the website without having to authenticate. On logout or browser exit Webpages cannot remember a visitor. A user going from page to page will be treated by the website as a completely new visitor. Session cookies enable the website you are visiting to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site. Session cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit.
zurichlife.ie JSESSIONID Strictly Necessary Session tracking - enables our web server to allow users to move around the website without having to authenticate. On logout or browser exit On user logout or browser exit
Zurichinsurance.ie BIGipServermoss-internet.rz.ch.zurich.com_80 Strictly Necessary Session tracking - enables our web server to allow users to move around the website without having to authenticate. On logout or browser exit As above
zurichlife.ie BGSIJSESSIONID Strictly Necessary Broker Centre session tracking - enables our web server to allow users to move around the website without having to authenticate. On logout or browser exit As above
Zurichlife.ie incap_ses_457_270031 Strictly Necessary Session tracking - enables our web server to allow users to move around the website without having to authenticate. On logout or browser exit As above
Zurichinsurance.ie ASP.NET_SessionId Strictly Necessary Session tracking - enables our web server to allow users to move around the website without having to authenticate. Session As above
Zurichlife.ie visid_incap_270031 Performance Incapsula Protection improves performance and security on zurichlife.ie 1 year Incapsula is a cloud-based security service that makes websites safer, faster, and more reliable. A website using Incapsula protection routes it's users through a network of servers which blocks the latest web threats (e.g., SQL injection attacks, scrapers, malicious bots, comment spammers), and thwarts DDoS attacks. The cookie used allows Incapsula to identify website visitors / IP addresses as part of this filtering process.
Zurichlife.ie dtCookie Performance Dynatrace site monitoring software. Session Dynatrace is a digital experience management platform that proactively manages and optimises the performance and availability of our website. It provides user experience analysis via the cookie that identifies and resolves website performance issues quickly.
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__utma Performance This cookie keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. persistent / does no expire Google Analytics uses the information from this cookie to calculate things like 'Days and Visits to conversion'.
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__utmb Performance Used to track a user's session / visit 30 minutes The __utmb cookie is used to track user's page views on our website, and expires 30 minutes from last update. The content of the cookie include domain hash, page view, number of outbound link click counting down from 10, and current time stamp.
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__utmc Performance Used in conjunction with __utmb to track a visitor session On browser exit As per purpose column
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__utmz Performance Used to determine how the user arrived at the site. Updated with each new page visited. 6 months The __utmz cookie keeps track of entry point into our website storing traffic source, medium, campaign, and search term used to land on our website. The cookie value includes domain hash, current timestamp, session count, and campaign information.
Zurichlife.ie NID Performance The NID cookie contains a unique ID that remembers your preferences and other information, such as your preferred language (e.g. English). 6 months As per purpose column
Zurichlife.ie __utmt_UA-3864139-12 Performance Used by Google Analytics to identify the sources and volume of visits to our website. 10 minutes Google uses this cookie to throttle the request rate to our website. Throttling looks at the number of requests made by a visitor to our website and allows these to be restricted to a specific number over a specific time period.
Zurichinsurance.ie Is_non_mobile Functional Stores flag indicating whether the mobile or desktop version of the Broker Centre should be displayed. Session As per purpose column
zurichlife.ie isMobile Functional Stores flag indicating whether the mobile or desktop version of the Broker Centre should be displayed. 1 year As per purpose column
zurichlife.ie ZLIEagreeCP2013 Functional Stores flag indicating that the user has read the Zurich Life notice about cookie usage. The notice will not be displayed again if this cookie is set. 10 years As per purpose column
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IDE Advertising DoubleClick IDE cookies are used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user. 2 years If you wish to disable DoubleClick cookies on your browser please visit this website - https://adssettings.google.com/authenticated?hl=en#display_optout
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uid Advertising DoubleClick UID cookies are used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user. 1 day If you wish to disable DoubleClick cookies on your browser please visit this website - https://adssettings.google.com/authenticated?hl=en#display_optout
Zurichinsurance.ie __ar_v4 Advertising This cookie is associated with the DoubleClick advertising service from Google. It helps with tracking conversion rates for ads. 6 years Google uses these cookies for its products. For information visit: www.google.com/policies/technologies/cookies/
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Facebook Third Party The Facebook pixel is an analytics tool that allows advertisers to measure the effectiveness of advertising by understanding the actions people take on a website. Advertisers can use pixel data to make sure ads are being shown to the right people, build advertising audiences and unlock additional Facebook advertising tools Session - 2 years Facebook cookies are 3rd party cookies used to track website goal conversions and create (anonymised) lists of people that visited our website. If you wish to disable Facebook cookies on your browser, please visit http://www.aboutads.info/choices/.
Zurichlife.ie LinkedIn.com Third Party LinkedIn uses cookie data to allow sign in to LinkedIn on our website and/or to enable the LinkedIn 'share' feature Session ends - 2 years If you wish to disable LinkedIn cookies on your browser, please visit https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Zurichlife.ie Ads.linkedin.com Third Party The LinkedIn Ads pixel is an analytics tool that allows advertisers to measure the effectiveness of advertising by understanding the actions people take on a website. Advertisers can use pixel data to make sure ads are being shown to the right people and build advertising audiences. Session ends - 7 months If you wish to disable LinkedIn cookies on your browser, please visit https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Zurichinsurance.ie Guest_id (.twitter.com) Third Party Twitter uses cookie data to allow users to share content on their personal Twitter accounts /td> 2 years If you wish to disable Twitter cookies on your browser, please visit http://www.aboutads.info/choices/
Zurichlife.ie Sizmik Third Party Sizmek (formerly RocketFuel) collects cookie data about users to provide them a more tailored online advertising experience. Sizmek's tools and services are used to create advertisements, to deliver advertisements to devices on behalf of advertisers, to monitor the success of and manage advertising campaigns, and to present users with advertisements that are more likely to be interesting and relevant to them. 90 days Delivering relevant ads that are tailored to users' interests is known as "interest based advertising" (sometimes also referred to as "behavioural advertising"). If you wish to disable Sizmek cookies on your browser or mobile devices please visit this website https://www.sizmek.com/privacy-policy/optedout/#options
Zurichlife.ie Tradedesk Third Party The Trade Desk collects cookie data for the purpose of delivering more relevant advertising to users based on preferences or interests inferred from their Web viewing data 90 days If you wish to disable The Trade Desk cookies on your browser or mobile devices please visit this website http://www.adsrvr.org/

Enabling/Disabling Cookies

Most browsers automatically accept cookies. You have the ability to accept or decline cookies or request that you be warned when a website is trying to install a cookie. This can be done by modifying the settings in your browser. Please note that disabling cookies may affect the functionality of some parts of this website.

For more information about managing cookies and how to stop cookies being installed visit http://www.allaboutcookies.org/manage-cookies/

Contact information

If you have any queries in relation to this policy, please contact us at dataprotectionlife@zurich.com